E-commerce Forms Beyond Checkout
Handle what your cart cannot. Custom orders, wholesale inquiries, returns, and product questions with forms that extend your online store.
Why E-commerce Forms Matter
Not every sale fits in a shopping cart. Custom orders, B2B inquiries, and complex requests need forms. Extend your e-commerce experience with forms that capture what your store platform cannot handle on its own.
Handle Complex Requests
Custom products, personalization, and special requirements do not fit standard checkout. Forms collect the details needed to quote and fulfill unique orders.
Support B2B Sales
Wholesale inquiries, dealer applications, and bulk orders need different workflows. Forms qualify B2B prospects and capture volume requirements.
Streamline Operations
Returns, exchanges, and warranty claims through forms reduce support burden. Structured submissions route to the right team with all needed details.
Forms for Every E-commerce Need
From product questions to wholesale inquiries, handle what your shopping cart cannot.
Custom Order Forms
Collect customization options, personalization details, and special requirements. Calculate pricing for custom configurations. Handle orders too complex for standard checkout.
Wholesale Inquiry Forms
Qualify B2B buyers with questions about business type, volume needs, and intended use. Collect resale certificates and business information for account setup.
Product Question Forms
Let customers ask about products before purchasing. Collect product reference, question details, and contact information. Answer questions that drive purchases.
Return Request Forms
Streamline returns with forms that collect order number, reason, and condition. Route to appropriate handling: refund, exchange, or warranty. Reduce support emails.
Products
Product Selection
Dropdown menus, image choices, and product lookups. Customers select which products their inquiry or request relates to. Context for every submission.
Pricing
Price Calculations
Calculator fields compute custom order totals. Options, quantities, and add-ons affect pricing. Show customers their total before they submit.
Photos
Image Uploads
Customers upload photos for custom orders, returns, or warranty claims. Visual context helps you understand requests and process them accurately.
Conditional
Dynamic Questions
Different products trigger different questions. Return reasons determine follow-ups. Each request type gets relevant fields without overwhelming customers.
Notify
Team Routing
Email notifications route to the right team. Custom orders to production, wholesale to sales, returns to support. Everyone gets what they need to act.
Connect
Store Integration
Connect to Shopify, WooCommerce, or any e-commerce platform via Zapier. Create orders, update customer records, and trigger fulfillment workflows.
Frequently Asked Questions
Everything you need to know about building e-commerce forms. More questions? We are here to help.
Find the perfect template
Explore real templates crafted in Formsuite and discover how good your forms, surveys, and quizzes can look.
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